Director of Product Development – Optics 

• • Define, develop and communicate product strategy to drive growth
  • Create, manage and prioritize product roadmap
  • Oversee product development lifecycle,

Experience an advantage but not critical:

+ Support & Service (mostly taken care of by global sales manager)

• • Oversee the customer support team to ensure high-quality service delivery and customer satisfaction.
  • Develop and implement customer support strategies, policies, and procedures to enhance the customer experience.
  • Monitor support metrics and performance, making data-driven decisions to improve efficiency and effectiveness.